Overview

This article explains how to connect your custom domain to your store and enable SSL encryption for secure browsing.

Prerequisites

• Access to your domain registrar (e.g., GoDaddy, Namecheap, IONOS)
• Shop created and accessible via default subdomain (yourshop.yourdomain.io)

Steps

1. Go to Domain Settings
   • In your dashboard, open Settings → Domains.
2. Add a Custom Domain
   • Click “Add Domain.”
   • Enter your custom domain (e.g., www.myshop.com).
3. Update DNS Records
   • Log into your domain registrar.
   • Create or update the following DNS entries:

Type	Host	Value	TTL
A	@	192.0.2.123 (your shop IP)	3600
CNAME	www	yourshop.yourdomain.io	3600

4. Verify Connection
   • Return to Settings → Domains and click “Verify DNS.”
   • Once verified, the system automatically issues an SSL certificate.
5. Activate SSL
   • Toggle “Enable SSL.”
   • Wait up to 15 minutes for propagation.
6. Set as Primary Domain
   • Once SSL is active, click “Set as Primary.”
   • Your shop is now live under your domain.

Troubleshooting

• SSL not activating: DNS changes may take up to 24 hours to propagate.
• Domain not resolving: Verify there are no conflicting A or CNAME records.
• Certificate expired: The system renews SSL automatically every 90 days.

Tips

• Always connect through www or root domain consistently.
• Use Redirect all traffic to HTTPS to enforce security.
• After connecting your domain, reindex your site for SEO via Settings → SEO Tools.